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Privacy | Renault Ireland Skip to main content Price lists Download car price list Download van price listTypesettinga test momentum Brochures Find a dealer Contact us Privacy Search New Vehicles Cars SUVs Vans Electric Vehicles Concept Cars Build your Renault Used Vehicles Renault SELECTION Used Cars Renault SELECTION Used Vans Offers & Finance Latest Offers RenaultWallPersonal Finance OptionsMerchantryFinance Options Gap Insurance Fleet &MerchantryRenaultMerchantryBusiness Finance Owners Owner Information Service & MaintenanceConsumerRelations Renault Warranty Navigation & Multimedia Accessories & MerchandiseWell-nighRenault Renault & Motorsport Innovation & Technology Concept Cars History Careers Our transferral to safety Renault in Ireland WLTP Price lists Download car price list Download van price listTypesettinga test momentum Brochures Find a dealer Contact us Back All Cars TWIZY TWINGO New ZOE CLIO CAPTUR MEGANE MEGANE Grand Coupé MEGANE Sport Tourer SCENIC Grand SCENIC KADJAR All-New KOLEOS All Renault SUVs CAPTUR KADJAR All-New KOLEOS All Vans KANGOO New KANGOO Z.E. TRAFIC MASTER All Electric Vehicles TWIZY New ZOE New KANGOO Z.E. Information on personal data protection                 Compliance with privacy law is an upstanding value of Groupe RENAULT as stated in its Group privacy policy. You will find unelevated detailed information well-nigh how we (Renault Ireland Limited) use your personal information.                 Who are the data controllers of your personal data? Your personal data is processed by Renault lreland Limited, Renault Authorised Network (« RENAULT » or « we »), as joint controllers. Renault Ireland Limited is located at Block 4 Dundrum Town Centre, Sandyford Rd, Dundrum, Dublin 16, Ireland. The data protection manager (DPM) can be contacted via RenaultConsumerRelations in Renault UK by email at customer.services@renault.co.uk or by post at the pursuit address:ConsumerRelations Renault UK Ltd The Rivers Office Park Denham Way, Maple Cross Rickmansworth Hertfordshire WD3 9YS Renault Ireland Limited, Renault UK and Renault SAS, its parent company, share some liabilities depending on the purposes for which your personal data are processed. Renault SAS is located in France, 13/15 quai le Gallo 92100 Boulogne-Billancourt. Contact details of its data protection officer (DPO) are the following: Renault SAS, Direction juridique – Délégué à la protection des données, 13/15 quai le Gallo 92100 Boulogne-Billancourt and dpo@renault.com. Where this notice refers to your "Dealer", this ways the car dealership that you select in connection with an online order through one of our trademark websites (where this facility is available). Please be enlightened that the Dealer is not part of Renault or the Renault group of companies. Your Dealer may retain your information for its own purposes, for example, to supply you with a vehicle ordered through one of our websites, or to contact you well-nigh its products and services. If you would like to know increasingly well-nigh how the Dealer may use your information, please ask the Dealer for a reprinting of its Privacy Notice. From time to time dealers within the Renault tried network may be replaced or changed. The new authorised dealer may contact you under legitimate interest to inform you of any such transpiration and to protract to provide Renault services to you. The list of the Dealer network and their contact details are misogynist at https://www.renault.ie/find-a-dealer.html How we use your personal data? We may collect personal information from you where you fill in any forms on any of our trademark websites, or register with and use the “My Renault", MyDacia”. We may moreover collect your information where you make enquiries or correspond with us by phone, email, live yack or otherwise. We may moreover obtain unrepealable personal information well-nigh you from sources outside our merchantry which may include our group companies, (including without limitation RCI Banque Branch Ireland trading as « RCIWalland Services », « Renault Finance », « Renault Bank », « Dacia Finance », « Dacia Bank the Renault Dealer network or other third parties. The categories of information we may collect well-nigh you include your name, address, write history, email address, telephone number, vehicle registration number, wall details, ID documents and, (where you order a vehicle and/or wield for finance through one of our trademark websites), your residential status, stage of lineage and driving licence number. The purposes for which we use your information and the legal understructure under data protection laws on which we rely to do this are as follows: It is necessary for the performance of the contract with you or to take steps to enter into it. This includes information that we collect and process: in order to enable you to make use of any of our trademark websites, in connection with a contract concerning unfluctuating vehicles; where you purchase any service plan or extended warranty; or for the purpose of any other services we provide to you through our trademark websites or otherwise.   It is necessary for our legitimate interests or those of a third party such as dispersal or insurance providers, where you have said you would like to receive such services. These include: wringer to inform our marketing strategy, and to enhance and personalise your consumer experience; creating a profile of you to determine what products and services you may be interested in for uncontrived marketing purposes; operating our loyalty schemes; responding to online enquiries (including but not limited to test drive, brochure, finance quote and typesetting a service  enquiries) consumer satisfaction or market research surveys; for product development, statistical wringer market research in order to continually modernize the vehicles and/or services that we unhook to you (however you can ask us not to contact you for this purpose at any time); marketing activities (other than where we rely on your consent) e.g. pursuit up on marketing leads, sending you renewal reminders, tailoring marketing communications or sending targeted marketing messages via social media and other third parties; recommending you well-nigh the products and services that we are providing to you in response to a request from you well-nigh this prevention of fraud and other criminal activities; to verify the verism of data that we hold well-nigh you and create a largest understanding of you as a customer; to correspond or communicate with you; monitoring communications between us (calls, letters, emails and texts) to prevent and snift crime, to protect the security of our communications, systems and procedures, and for quality tenancy and training purposes network and information security in order for us to take steps to protect your information versus loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will alimony a record of this on our suppression lists in order to be worldly-wise to comply with your request); assess and modernize our service to customers through recordings of any calls with our contact centres; providing you with consumer service, including answering questions and responding to feedback and complaints for management and inspect of our merchantry operations including written and wringer of orders placed via our website   It is necessary for compliance with a legal obligation. This includes when you exercise your legal rights under data protection law, to verify your identity, for the establishment and defence of our legal rights, for activities relating to the prevention, detection and investigation of crime, to self-mastery credit, fraud prevention and anti-money laundering checks and for compliance with our legal and regulatory responsibilities.   You have given us your consent to use it for uncontrived marketing communications (by us, RCI Banque Branch Ireland, your Dealer and the other third parties listed in the “Who can wangle your personal data” section. For the avoidance of doubt, your data will only be shared with RCI for marketing purposes if you have indicated an interest in finance. Please see ‘Marketing’ unelevated for increasingly information on marketing, including details on how to stop receiving marketing communications.  Increasinglygenerally speaking, we undertake to collect only the personal data that are necessary for each purpose for which we process your data.   Marketing When we send you marketing information, we make sure to send you information that fit your needs or that are really of interest to you. Indeed, thanks to your personal data you provided to us directly or via or one of our partners, or that we collect automatically (when you visit our websites or use our mobile applications), we create a profile of you which allows us to assess and predict as well as possible your personal preferences and/or interests for our products and services.Largestknowing you helps us improving your satisfaction. Where we rely on your consent to process your personal data for the purpose of sending you marketing information, you can withdraw this consent at any time by emailing us at customer.services@renault.co.uk or writing to us at the pursuit postal address:ConsumerRelations Renault UK Ltd The Rivers Office Park Denham Way, Maple Cross Rickmansworth Hertfordshire WD3 9YS Your information is provided to us voluntarily. However, where you well-constructed a sales enquiry or lead form through one of our trademark websites, and do not provide us with required information that we request from you (indicated by a star (*)), we will not be worldly-wise to proceed with your online enquiry or order. How long do we retain your personal information? We undertake to alimony your personal information for no longer than is necessary for the purposes for which we process them, in vibrations with the regulations.   In order to summate the retention period of your personal data, we use notably the pursuit criteria: The elapsing of your contract, if you have entered into such contract with RENAULT, The time required to proceed your request or your claim, The elapsing for which your user worth is open, by reference to your last worriedness on that user account, Your reactivity to our marketing information, The need to alimony a record of your interactions with us, for a good management of our commercial relationship, Our legal or regulatory obligations.   We may have to alimony some of your personal data for a longer duration, in an gazetteer file, in order for us to be worldly-wise to defend in a legal action, until the end of the statute of limitation provided by workable law. Who can wangle your personal data? We may share your information with: Companies and consultants providing services to us (for example, marketing agencies, mail outsourcing service providers, information technology service providers who provide and maintain our systems and our website host). Those companies and consultants providing services to us will only use your information to provide those services to us; Other members of the Renault group for product development, statistical wringer and inspect purposes; Members of the Renault Dealer network, including their merchantry partners; RAC, AXA  TNS/Kantar, Global Insurance Management   or other provider of services directly to you; A purchaser or potential purchaser of our merchantry or otherwise in the event of a merger, re-organisation or similar event; Any associated or unfluctuating motor manufacturer from whom we purchase or rent goods (and their group companies). Third party insurance providers. An Garda Síochána, fraud prevention and identity hallmark entities, other law enforcement agencies, government and tax authorities in Ireland or upalong in order to detect, investigate and prevent treason (please note that fraud prevention agencies may moreover enable law enforcement agencies to wangle and use your information to detect, investigate and prevent crime). The courts in Ireland or upalong as necessary to comply with a legal requirement, for the wardship of justice, to protect vital interests and to protect the security or integrity of our merchantry operations   As far as possible, we store your information on servers located within the European Economic Area (EEA). However, if some of our services providers are located outside of the EEA, your personal information may be processed in countries outside the EEA. Some of those countries may have a variegated regulation on data protection than the European Union. In such cases, we pay special sustentation to make such transfer compliant with workable regulation and put in place equivalent safeguards with respect to the protection of your privacy, fundamental rights and freedoms to the ones offered by the European Union.  We’ll use one of the pursuit safeguards: Transfer your personal data to a non-EEA country with privacy laws that requite the same protection as countries within the EEA. Put in place a contract with the recipient of the personal data using Standard Contractual Clauses tried by the European Commission that ways the recipient must protect the personal data to the same standards as the protection provided in countries within the EEA. Transfer the personal data to organisations that are part of Privacy Shield. This is a framework that sets privacy standards for data sent between the US and EU countries. It makes sure those standards are similar to what is used in countries within the EEA.   Upon written request sent to the write mentioned in the unelevated section “Your rights”, we may provide you with remoter details on those data transfers (especially the Standard Contractual Clauses tried by the European Commission).   Finally, we may have to share your personal data with third parties as necessary to comply with a legal obligation or legalistic or judiciary decision. Your rights You have the pursuit rights in respect of the processing of your personal information: To request wangle to your information, in other words to receive a reprinting of them, To have your information corrected, if it is inaccurate or not up to date, which will help us to comply with our obligation to have up-to-date information well-nigh you, To have your information erased (also known as the right to be forgotten), although such right might be limited in view of our contractual or legal obligations, To receive a reprinting of your information in a structured, wontedly used and machine-readable format, and transmit it to flipside data controller (also known as the right to data portability), To object to processing of your information, on grounds relating to your particular situation, and to restrict processing of your information, in the cases provided by the regulation, To object to marketing information (notably when profiling is used), you can unsubscribe by using the unsubscribe link in the email we send you, To withdraw your consent at any time, for the purposes for which we placid your consent. To not be subject to wholly streamlined decisions which produce legal effects or which could have a similarly significant effect on you.   To exercise any of these rights, you may contact us, providing a proof of your identity, by email at customer.services@renault.co.uk, by post at:  ConsumerRelations Renault UK Ltd The Rivers Office Park Denham Way, Maple Cross Rickmansworth Hertfordshire WD3 9YS   You can unsubscribe from receiving our mailings at any time by sending a request to RenaultConsumerRelations using the contact details set out above. You can moreover unsubscribe at any time in the future by using the link that appears in the footer of every email that we send to you.   Finally, you have the right to lodge a complaint with the Data Protection Commissioner well-nigh the processing of your personal data.  For remoter information, please see www.dataprotection.ie.  We encourage you to contact us surpassing making any complaint to the Data Protection Commissioner and we will seek to resolve any issue or snooping you may have. Link to other information We may automatically collect technical information well-nigh you when you visit any of our websites or use our mobile apps, including your IP address, your browser settings, using trackers (cookies).  For increasingly information on this, please read our cookies policy misogynist at https://www.renault.ie/cookies.html Modification of this document We may modify from time to time this information document. When required or needed, we will inform your and / or request your consent. We therefore invite you to have a squint at it at every visit to get the up-to-date version Updated on 23/5/18. BOOK A SERVICE FIND A DEALER CONTACT US Renault Privacy Toggle Buying a Renault menu Buying a Renault The Renault Range Latest offers RenaultMerchantryRenault Finance Used Vehicles Toggle Owning a Renault menu Owning a Renault Servicing & Maintenance Accessories & Merchandise Warranty Owner InformationTypesettinga service ToggleIncreasinglyfrom Renault menuIncreasinglyfrom Renault Careers with RenaultConsumerRelations Innovation & Technology Renault & Motorsport Safety Toggle Renault Social menu Renault Social facebook twitter google youtube Corporate Site Careers Legal Information Privacy Cookies © Renault 2018